Last Updated: June 2025
National Secure Transport and its subsidiaries (collectively, “Company”, “us”, “our”, and “we”) are committed to respecting the privacy rights of our customers, visitors, employees, and other users of this website, (the “Site”), and any desktop, mobile, or other computer software application(s) provided by or through the Company (collectively, with the Site, the “Platform”). We created this Privacy Policy (“Policy”) to describe how we collect, use and share Personal Information (defined below) of users of the Platform, including any other websites that leverage the Platform and post a link to this Policy (each, a “Partner Site”). This Policy does not apply to websites that post different statements and we are not responsible for the privacy practices or the content of other websites, even if we link to them through the Platform.
Before using the Platform or otherwise providing us with Personal Information, please carefully review this Policy, as well as our Terms of Use (see TERMS AND CONDITIONS) (the “Terms”). By using the Platform, you affirmatively consent to this Policy and the Terms, and our collection, use, and sharing of your data and information as described herein. If you do not agree with any of the practices described in this Policy or the Terms, do not use the Platform. Any capitalized term not defined in this Policy is defined in the Terms.
What We May Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you (“Personal Information”) in a range of different ways:
Information You Provide. When you access our Platform, create an account with us through the Platform or on a Partner Site (“Account”), contact us, engage in surveys, submit orders, or choose to act as a courier with us, we may collect certain information from you which you provide to us through the registration process and your use of the Platform, including without limitation:
- Information that can identify you personally or your company, your Account username and password relating to any service that we process or facilitate (“Identification Information”).
- Your browsing history and information regarding your interaction with our Platform or an advertisement (“Internet or other Electronic Network Activity Information”). See the Information Automatically Collected and Cookies sections below for more information;
- Information from the device from which you access the Platform, including operating system type, device and browser type, online identifiers, Internet Protocol address, and unique device identifiers (“Device Information”). See the Information Automatically Collected and Cookies sections below for more information;
- Your professional or employment-related information (“Occupation Information”);
- Certain protected characteristics such as your gender, age, any physical or mental disability or condition (“Protected Information”);
- Your spending patterns, preferences, tendencies, and history (“Commercial Information”);
- Geolocation Information;
- A photo of you for security and safety purposes and any call recordings; (“Audio/Visual Information”);
- Survey or contest information you provide (“Survey Information”); and
- Inferences drawn from any information to create a profile about an individual reflecting the individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes (“Profile Information”). See the Information Automatically Collected and Cookies sections below for more information.
Some of the information we collect, as described above, may qualify as “Sensitive Personal Information.” In particular, Sensitive Personal Information includes government-issued identification, payment information, Protected Information, and geolocation information. We collect and use Sensitive Personal Information to: provide the Platform and other services to you; ensure the security and integrity of the payment process and our systems; undertake activities to verify or maintain the quality or safety of our Service; detect, prevent, and investigate security incidents and other malicious, deceptive, fraudulent, or illegal actions; and to ensure the physical safety of natural persons.
Information We Get From Others. We may also get Identification Information or other information about you from other sources; for example, we may collect such information about you through any third-party providers, services, or tools to the extent that your use of their services led to or relate to your use of the Platform. If you communicate, enter into transactions for services, receive deliveries from, or participate in certain promotional offers with third parties (e.g., Third-Party Integration & Ads as defined in the Terms) such communications, transactions, and/or participation may be serviced or fulfilled by one of our licensed third-party partners. We may collect information about you from licensed third-party partners and from our couriers, based on your interactions with them, of a similar type and treated in the same manner as the information we collect from you directly through the Platform. We may add this to information we get from the Site and/or Platform.
Information Automatically Collected. We automatically log information about you and your computer or mobile phone. For example, when visiting our Site and/or Platform, we collect Device Information, Internet or Other Electronic Network Activity Information, Geolocation Information, and Profile Information (each, as defined above). We also automatically log information when you communicate with us directly, such as by telephone, email, or live chat, in order to ensure that you have a satisfying customer experience.
Cookies. We use cookies to operate and administer the Platform, gather usage data on the Platform, improve your experience on it, or provide targeted advertising. A “cookie” is a piece of information sent to your browser by a website you visit and can follow your activity on a website, and over-time and across different websites. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Platform and you may not be able to benefit from the full functionality of the Platform.
Advertising networks may use cookies to collect Personal Information. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there.
If you access the Platform on your mobile device, you may not be able to control tracking technologies through these settings.
Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Platform and enhance your experience when you use the Platform. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You can opt-out of Google Analytics’ collection and use of data generated by your use of the Platform by going to http://tools.google.com/dlpage/gaoptout.
Online Tracking and Do Not Track Signals. We and advertising networks may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Platform and use that information to send targeted advertisements. Our Platform currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Policy whether or not a DNT signal is received; however, we recognize the Global Privacy Control (“GPC”) as a valid request from you to opt out of advertising cookies.
Minor Information. National Secure Transport is committed to protecting the online privacy of children. We do not knowingly collect personal information from children under age 18, and we do not permit children under age 18 to create an Account. We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience at all times. If you have questions or concerns about the internet and privacy for your child, we encourage you to check out http://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.
Use of Personal Information
We use your Personal Information as follows.
- To create and maintain your Account, including your shopping cart;
- To restrict access to the Platform (for legal or compliance reasons) and to facilitate and improve your use of the Platform;
- To verify your eligibility to act as a courier;
- To operate, maintain, and improve our sites, products, and services;
- To process and deliver contest entries and rewards;
- To respond to comments and questions and provide customer service;
- To request feedback;
- To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners;
- To link or combine user information with other Personal Information in order to provide targeted advertisements, promotions, and products based on the user’s purchase history, products viewed, location, average cart size, and number of items purchased;
- To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity and to ensure compliance with relevant state and local laws;
- To maintain appropriate records according to their ordinary business practices and city, county or state laws;
- To comply with applicable laws and regulations and to exercise our legal rights.
Aggregated Information. We may aggregate Personal Information and use the aggregated information, which is not Personal Information, to analyze the effectiveness of our Platform, to improve and add features to our Platform, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Platform and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Platform, through cookies, and through other means described in this Policy.
Sharing of Personal Information
We may share Personal Information without further notice to you as follows:
- Parent Company and Affiliates: We may share Personal Information with our Parent Company and/or affiliate companies.
- Vendors and Service Providers: We may share Personal Information with those who need it to do work for us, such as third-party tools, consultants, shipping processors, and technical services necessary for our business operations, including without limitation legal compliance, marketing, advertising, communications, shipping, payment processing, estimate delivery times and locations, analysis of statistics, server hosting, management of databases, customer support, etc. In some instances, service providers will be directly responsible to you for their use of your Personal Information. They may be obliged by law to provide you with additional information regarding the Personal Information that they hold about you and how and why they process that information. Further information may be provided to you in a separate notice or may be obtained from such service providers directly, for example, via their websites.
- Advertising Networks: We may share the cookie information you provide from your use of the Platform, with our advertising network providers such as Google AdSense and Facebook Ads.
- Advisers and financial institutions, including, auditors, notaries, business continuity support service providers, and legal, tax, and risk and compliance advisors.
- Third Parties in Business Transactions: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
- Government Bodies: We may share Personal Information if required to do so by law or in the good faith believe that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements; (ii) protect and defend the rights and property of National Secure Transport, our agents, customers, and others, including by enforcing our agreements, policies, and Terms; (iii) prevent fraud; (iv) act in urgent circumstances to protect the safety of our employees and agents, our customers, or any person; or (v) protect against legal liability.
We may also share aggregated and/or anonymized information, which is not Personal Information, with others for their own uses.
Information Choices and Changes
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your Account and our business dealings with you.
If you provide your telephone number, you acknowledge and agree that we and/or our Partners may contact you, including but not limited to for promotional, informational and other purposes, using SMS text messages, cellular or telephone calls, and push notifications (if applicable) even if you have opted in to the National Do Not Call List, any state equivalent Do Not Call List or the internal Do Not Call List of any company, and that such messages and calls may be sent using automatic dialing systems or artificial or prerecorded voice messages, as detailed in the Terms. You are not required to consent to receive SMS text messages or phone calls as a condition of using the Platform. If you would like to opt out of text messages or calls, you may text “STOP” from the device receiving such communications to the source number. If you would like to opt out of all communications from us, please contact our customer support team via the contact information provided below.
You may send requests about your Personal Information to our Contact Information below. You may be able to change contact choices, opt-out of our sharing with others, update, or delete your Personal Information.
Safeguarding Your Information
We maintain reasonable technical and organizational measures to protect Personal Information from loss, misuse, alteration, or unintentional destruction. Your Personal Information is only accessible, on a need-to-know basis, by a limited number of employees who have special permissions. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your information as it is transmitted to us.
You play an important role in keeping your information secure. You should not share your username or password for your Account with anyone. If you have reason to believe that your Account is no longer secure, please contact us immediately as detailed below.
Third Party Links
In an attempt to provide increased value to our visitors, we may choose various third-party websites (e.g., vendors, partners) to link to within our Site and/or Platform. We have no control over these linked sites, each of which has separate privacy and data collection practices independent from us. As such, we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy.
Verification: In order to protect your Company and Personal Information from unauthorized access, alteration, or deletion, we may require you to verify your credentials before you can submit a request to know or delete Personal Information. If you do not have an Account with us, or if we suspect fraudulent or malicious activity on your Account, we may ask you to provide additional Personal Information that we already possess about you on file for verification. If it is not reasonably possible to identify you adequately, we may not be able to respond to your request.
We also recognize the Global Privacy Control as a valid request from you to opt out of the use of certain analytics and advertising cookies.
The categories of third parties to whom Personal Information is disclosed that may be considered a sale are Partners and Advertising Networks.
We do not sell, or have actual knowledge of any sale of, the personal information of minors under 16 years of age.
Contact Information
We welcome your comments or questions about this Policy. You may contact us at contact@nationalsecuretransport.com
Changes to this Privacy Policy
This Policy is effective as of the date above and will remain in effect until a new policy supersedes it. We may choose to update this Policy at our discretion, so you should check this page periodically as the terms may change from time-to-time. The most recent version of the Policy will be reflected by the “Last Updated” date noted at the top of the page. In the event of a material change to this Policy, we will provide a conspicuous message either through the Site, via an email address associated with your Account, or via another communication method we deem reasonable, informing you of the change. Your continued use of the Platform will constitute your acknowledgment of the Policy in its current version and your understanding of the terms of this Policy.