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Questions? We've got answers.

The most common questions about NST's cash-in-transit, smart-safe, ATM, and payment services. Don't see yours? A real person is one call or message away.

What is cash-in-transit (CIT)?
Cash-in-transit is the secure, armored pickup and transport of your cash to the bank or vault. NST collects your deposits on a set schedule, logs and seals them, and delivers them with full chain-of-custody — so your team never has to make a risky bank run.
What areas do you serve?
We provide armored service across 19 states — from Maine to Virginia and west to Missouri. See our coverage map for the full list, and contact us if you operate just outside it.
Are you licensed, insured, and bonded?
Yes. National Secure Transport is a state-licensed armored cash carrier, fully insured and bonded. Compliance is built into every route, which makes us a fit for banks, retailers, hospitality, and other regulated industries.
How often can you pick up our cash?
Daily, weekly, or on-demand — we build routes around your locations and cash volume. Need an off-schedule or expedited pickup, or have to skip a stop? A real dispatcher who knows your account handles it, usually within two hours.
What is a smart safe, and how does provisional credit work?
A smart safe validates and locks away cash the moment it's deposited. With provisional credit, those deposits can post to your bank account before the cash is even picked up — improving cash flow and cutting down on bank runs. Learn more about smart safes.
Is your ATM program really no-cost?
For qualified locations, yes — we offer turnkey ATM placement, service, and cash replenishment at no cost, plus a revenue-share option for merchants who want to earn part of the surcharge. See how ATM placement works.
Who do you work with?
Financial institutions, retail and hospitality businesses, and other regulated operators — anyone who needs cash moved, stored, or processed securely. If you handle cash, we can help.
How fast does support respond?
Our U.S.-based account managers and dispatchers answer fast — typically within two hours, 8am–5pm ET. No call center, no phone tree. Get support here.
How do I get a quote or get started?
Request a quote and a real person will scope your routes and pricing — clear and straightforward. Request a quote or call 800-696-1934.
Do you handle change orders and vault services?
Yes. We deliver coin and currency change orders and provide vault processing, ordered on your schedule and delivered by the same armored crews that handle your pickups.

Still have a question? Talk to a real person.

Our U.S.-based team answers fast — no call center, no phone tree.